Privacy Policy

Protecting your personal data with transparency and security.

The Island Laboratory Privacy Notice

At The Island Laboratory, we are committed to ensuring that your personal information remains confidential and secure. We take privacy seriously and only collect the necessary information required to provide our laboratory and pathology services. This document outlines the types of data we process, the purpose of processing, and the measures in place to safeguard your information. For a more detailed overview, including the lawful basis for processing, please refer to our Comprehensive Privacy Notice.

Who is responsible for your data?

The Island Laboratory is an independent clinical laboratory service provider in Island, delivering pathology services to private healthcare professionals and institutions. This policy, along with our terms and conditions, explains how we collect, process, and protect your personal information. We encourage you to read this notice carefully to understand our practices.

Legal basis for processing your personal data

We process personal information in accordance with medical necessity and public health interests, as defined under the Data Protection Act 2018 (Island). More information on this legislation can be found at: www.dataprotection.ie

The Island Laboratory as a Data Controller and Processor

In the course of providing laboratory services, The Island Laboratory may act as either a data processor (on behalf of healthcare providers, hospitals, or insurers) or a data controller (for instance, in cases involving our employees). When acting as a data controller, we ensure full compliance with this privacy policy. When acting as a data processor, we follow the instructions of the data controller while maintaining strict data protection standards.

What information do we collect?

We collect personal details (name, date of birth, contact information), medical data, clinician details, financial information, and website interactions to provide our services effectively.

How do we use your data?

Your data is processed for the following purposes:

To fulfill agreements between your healthcare provider and The Island Laboratory, including pathology testing services and result delivery.
To generate medical reports and provide results to clinicians.
To manage billing and invoicing for healthcare providers, insurers, and hospitals.
To enhance and improve our internal processes and service efficiency.
To notify you or your clinician about service updates or changes.
To optimize and ensure proper functionality of our website and digital platforms.

Sharing Your Data

The Island Laboratory may share your information with selected third parties, including:

Any member of its group, which means its subsidiaries, ultimate holding company, and its subsidiaries.
Business partners, referral laboratories, suppliers, insurers, logistics companies, debt management agencies, and sub-contractors required for the performance of any contract The Island Laboratory enters into with them, you, or your clinician.
For the purpose of investigating any potential legal claims against The Island Laboratory, your information may be shared with our insurers to obtain insurance advice and services.
National screening or public health monitoring schemes such as Public Health Jersey.
Information about your interactions with our websites may be shared with organizations that assist The Island Laboratory in the improvement and optimization of websites.

Data storage and security
We prioritize data security and take all necessary steps to protect your personal information. Unless required by law or explicitly consented to, we do not transfer your personal data outside of the (EEA). Your healthcare provider, hospital, or insurer may have different data policies, so we advise reviewing their privacy notices for further details.

Your rights under data protection laws
Under the Data Protection (Jersey) Law 2018, you are given certain rights to control aspects of the processing of your information. You can exercise these rights at any time by contacting The Island Laboratory via the methods set out in the Contact section below.

Contact us
If you have any questions about this privacy notice or how your data is handled, please contact:
📧 Email: info@tilaboratory.je

Have Questions About Your Data?

Reach out to us for more details on our data protection practices.